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We aim to deliver your order within 5-10 business days, although some orders may take up to 10-14 business days. Please note that during peak seasons, such as holidays, additional delays may occur.
Our 1-3 day processing time refers to the time we take to prepare and dispatch your order from our warehouse. During this period, our team carefully inspects and packages your items to ensure they meet our quality standards. Once processed, you'll receive a notification confirming that your order is on its way to you.
Currently, we only ship to the United States. If you have any questions or special shipping requests, please contact us!
Unfortunately, we cannot alter the shipping address once an order is placed. Please double check your information before confirming your purchase.
Tracking your order is easy! Simply visit our "Track Order" page, which is accessible from the navigation menu on our website. Enter your order number and email address to view real time updates on the status and location of your package. If you encounter any issues, feel free to reach out to our customer support team for assistance.
If your order arrives damaged or faulty, please contact us within 30 days, providing images or videos of the issue. We'll promptly assess and assist you.
Yes, our money back guarantee allows returns for a full refund within 60 days if you change your mind.
To initiate a return, contact us via our website's contact form with your order number. We'll guide you through the process.
We cover return shipping costs for faulty products and instances where we ask you to return an item. Check our return policy for details.
Refunds are typically processed within 5-10 business days after approval, excluding weekends and holidays.
If you have yet to receive your refund after 10 business days, contact us via the contact form, and we'll assist you in tracking the status.
Our website is displayed in USD.
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
Yes, we prioritize the security of your payment information. Our website employs industry standard encryption protocols to safeguard your sensitive data during transactions.
Payments are processed immediately upon placing your order. You'll receive a confirmation email once your payment is successfully processed.
At this time, we only accept one payment method per order. Please ensure that your chosen payment method has sufficient funds to cover the total order amount.
Currently, we do not offer installment payments or layaway plans. All orders must be paid in full at the time of purchase using one of our accepted payment methods.